I’m Looking At You, R4R
What does it take to create a great candidate experience?
With so many R4R postings, I feel like I have to ask this: “What is candidate experience?”
Is it a popular buzzword?
Or is it actually one of the most important factors for attracting talent?
Or is it treating people like people?
I defer to the latter two. That’s because the candidate experience is how candidates feel — whether it’s how they feel about your company once they experience your hiring process OR how they feel about themselves after being treated like garbage.
I’m looking at you, R4R.
A good candidate experience will make candidates feel good about your company after they see how you treat them.
A better candidate experience might make them eager to share their good feelings with others, helping build up your reputation.
On the other hand, a bad candidate experience will make candidates lose respect for you, both as an employer and as a brand.
I don’t understand why so many recruiters just don’t get this. This is table-stakes. And now with The Great Reshuffle, you have a mass of recruiters who are aimless — AIM-fucking-less — in their pursuit of elevating talent.
It’s like they forgot what it’s like to be a candidate.
It’s like they forgot that they are human.
Drop the “Butts-in-seats” mentality and serve your candidates well. You’re building people and companies. It’s not mutually exclusive.
Thanks for coming to my keynote.